Refund and Returns Policy

Introduction

At GGsubscriptions, we strive to ensure customer satisfaction with every purchase. Please read our Refund and Returns Policy carefully to understand your rights and how to proceed if you are not satisfied with your purchase.

1. Digital Products

a. Refund Policy

Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges unless the product is defective or not as described.

b. Defective or Incorrect Products

If you receive a defective or incorrect product, please contact our customer support team within 7 days of purchase. Provide the following details:

• Order number
• Description of the issue
• Any relevant screenshots or documentation

c. Resolution

Our customer support team will investigate the issue and, if verified, will either:

• Provide a replacement product
• Issue a refund to your original method of payment

2. Cancellation Policy

a. Within 24 Hours

Orders can be canceled within 24 hours of placement if they have not been processed or delivered. To cancel your order, contact our customer support team as soon as possible with your order number.

b. After 24 Hours

Orders cannot be canceled after 24 hours of being placed or once they have been processed and delivered.

3. Contact Information

If you need to request a refund, report a defective product, or inquire about canceling an order, please contact our customer support team:

• Email: admin@ggsubscriptions.com
• Live Chat: Available on our website

4. Processing Refunds

a. Timeframe

Refunds for eligible returns will be processed within 1-7 business days from the date of approval. The refund will be issued to your original method of payment.

b. Notification

You will receive an email confirmation once your refund has been processed. Please check your email, including spam/junk folders, for this notification.

5. Non-Refundable Items

a. Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash or credit.

b. Sale Items

Items purchased on sale or with a discount code are not eligible for refunds unless they are defective or incorrect.

6. Additional Information

a. Third-Party Products

If you purchased a product through a third-party platform or marketplace, please refer to their refund and return policies for assistance.

b. Data Backup

Before requesting a refund for digital products that may involve software or downloadable content, please ensure you have backed up any important data. GGsubscriptions is not responsible for any data loss.

7. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the new terms.

8. Need Further Assistance?

Our customer support team is here to help you with any issues or concerns. Please don’t hesitate to reach out for assistance.